Legal
Notice of Privacy Practices
Effective September 20, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Beacon Mental Health and Wellness PLLC (“we,” “us,” or “the practice”) is required by law to protect the privacy of your protected health information (PHI), to give you this notice describing our legal duties and privacy practices, and to follow the terms of the notice currently in effect.
How we may use and disclose your health information
Treatment
We use your health information to provide, coordinate and manage your psychiatric care. For example, we may send a prescription to your pharmacy, review your prescription history through the Prescription Monitoring Program as required by law, order laboratory work, or consult with your therapist or primary care provider about your treatment.
Payment
We use and disclose your health information to obtain payment for services. This may include verifying your insurance benefits, obtaining prior authorization, and submitting claims that identify your diagnosis and the services provided.
Health care operations
We may use your health information for activities necessary to run the practice, such as quality review, training, licensing and credentialing, and business management.
Appointment reminders and scheduling
We may contact you by phone, text or email to remind you of appointments or to discuss scheduling. Tell us if you would prefer we contact you a particular way, or only at a particular number or address.
Uses and disclosures that require your written authorization
The following require your signed authorization, and you may revoke that authorization in writing at any time:
- Psychotherapy notes. Notes recorded during a counseling session and kept separate from the rest of your record receive special protection, and are not disclosed for most purposes without your authorization.
- Marketing. Most uses of your information to market a product or service.
- Sale of information. We do not sell your health information.
Any other use or disclosure not described in this notice will be made only with your written authorization.
Uses and disclosures permitted or required without your authorization
The law permits or requires us to disclose health information without your authorization in limited situations, including:
- When required by law, including certain court orders and subpoenas.
- To prevent a serious and imminent threat to your health or safety, or to the health or safety of another person.
- Suspected abuse or neglect of a child, an older adult, or an incapacitated adult, as required by reporting law.
- Public health activities, such as reporting communicable disease or adverse events.
- Health oversight activities, such as audits, investigations and licensure actions.
- Judicial and administrative proceedings, in response to a lawful order or process.
- Law enforcement purposes, within the limits the law allows.
- Coroners, medical examiners and funeral directors.
- Workers’ compensation, as authorized by law.
- Specialized government functions, such as military and veterans activities or national security.
- Research, where an institutional review board has approved the use and applied privacy protections.
- Business associates who perform services for us, such as our electronic health record and billing vendors. Each is bound by a written agreement requiring them to protect your information.
Your rights regarding your health information
| Right | What it means |
|---|---|
| Access and copies | You may inspect and obtain a copy of your health record, including an electronic copy where we maintain it electronically. We will respond within the time the law allows and may charge a reasonable, cost-based fee. |
| Amendment | You may ask us to correct information you believe is inaccurate or incomplete. We may deny the request, and if we do we will explain why in writing and you may submit a statement of disagreement. |
| Accounting of disclosures | You may request a list of certain disclosures we have made of your information. |
| Request restrictions | You may ask us to limit how we use or disclose your information. We are not required to agree, except as noted below. |
| Restrict disclosure to a health plan | If you pay for a service in full, out of pocket, you may require us not to disclose information about that service to your health plan. We must honor this request. |
| Confidential communications | You may ask us to contact you at a specific phone number or address. We will accommodate reasonable requests. |
| Paper copy of this notice | You may request a paper copy at any time, even if you agreed to receive it electronically. |
| Breach notification | You will be notified if a breach occurs that compromises the privacy or security of your information. |
| Choose someone to act for you | If you have given someone medical power of attorney, or if someone is your legal guardian, that person can exercise your rights. |
To exercise any of these rights, contact us using the details at the end of this notice. Some requests must be made in writing.
Our responsibilities
- We are required by law to maintain the privacy and security of your protected health information.
- We will notify you promptly if a breach occurs that may have compromised your information.
- We must follow the duties and privacy practices described in this notice and give you a copy of it.
- We will not use or share your information other than as described here unless you tell us we may, in writing. If you tell us we may and then change your mind, you may revoke that permission in writing at any time.
Telehealth
Care is delivered by video through a HIPAA-compliant platform. No treatment session is recorded without your written authorization. You are responsible for choosing a private location for your appointments; we cannot control who may be present or able to overhear on your end.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with the practice using the contact details below.
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: 200 Independence Avenue SW, Washington, D.C. 20201; 1-877-696-6775; hhs.gov/ocr/privacy/hipaa/complaints.
You will not be retaliated against for filing a complaint.
Changes to this notice
We may change the terms of this notice at any time, and the new notice will apply to all information we maintain, including information created or received before the change. The current notice will always be posted at beaconpsychwellness.com/notice-of-privacy-practices, with its effective date shown at the top.
Contact
Privacy Officer: Tola Akinbobola, MSN, APRN, PMHNP-BC
Beacon Mental Health and Wellness PLLC
Richmond, VA 23222
Phone: +1 (686) 202-4641
Email: info@beaconpsychwellness.com
Please do not include detailed health information in email. Email is not a secure channel.