Legal

Notice of Privacy Practices

Effective September 20, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Beacon Mental Health and Wellness PLLC (“we,” “us,” or “the practice”) is required by law to protect the privacy of your protected health information (PHI), to give you this notice describing our legal duties and privacy practices, and to follow the terms of the notice currently in effect.

How we may use and disclose your health information

Treatment

We use your health information to provide, coordinate and manage your psychiatric care. For example, we may send a prescription to your pharmacy, review your prescription history through the Prescription Monitoring Program as required by law, order laboratory work, or consult with your therapist or primary care provider about your treatment.

Payment

We use and disclose your health information to obtain payment for services. This may include verifying your insurance benefits, obtaining prior authorization, and submitting claims that identify your diagnosis and the services provided.

Health care operations

We may use your health information for activities necessary to run the practice, such as quality review, training, licensing and credentialing, and business management.

Appointment reminders and scheduling

We may contact you by phone, text or email to remind you of appointments or to discuss scheduling. Tell us if you would prefer we contact you a particular way, or only at a particular number or address.

Uses and disclosures that require your written authorization

The following require your signed authorization, and you may revoke that authorization in writing at any time:

Any other use or disclosure not described in this notice will be made only with your written authorization.

Uses and disclosures permitted or required without your authorization

The law permits or requires us to disclose health information without your authorization in limited situations, including:

Your rights regarding your health information

RightWhat it means
Access and copiesYou may inspect and obtain a copy of your health record, including an electronic copy where we maintain it electronically. We will respond within the time the law allows and may charge a reasonable, cost-based fee.
AmendmentYou may ask us to correct information you believe is inaccurate or incomplete. We may deny the request, and if we do we will explain why in writing and you may submit a statement of disagreement.
Accounting of disclosuresYou may request a list of certain disclosures we have made of your information.
Request restrictionsYou may ask us to limit how we use or disclose your information. We are not required to agree, except as noted below.
Restrict disclosure to a health planIf you pay for a service in full, out of pocket, you may require us not to disclose information about that service to your health plan. We must honor this request.
Confidential communicationsYou may ask us to contact you at a specific phone number or address. We will accommodate reasonable requests.
Paper copy of this noticeYou may request a paper copy at any time, even if you agreed to receive it electronically.
Breach notificationYou will be notified if a breach occurs that compromises the privacy or security of your information.
Choose someone to act for youIf you have given someone medical power of attorney, or if someone is your legal guardian, that person can exercise your rights.

To exercise any of these rights, contact us using the details at the end of this notice. Some requests must be made in writing.

Our responsibilities

Telehealth

Care is delivered by video through a HIPAA-compliant platform. No treatment session is recorded without your written authorization. You are responsible for choosing a private location for your appointments; we cannot control who may be present or able to overhear on your end.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with the practice using the contact details below.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: 200 Independence Avenue SW, Washington, D.C. 20201; 1-877-696-6775; hhs.gov/ocr/privacy/hipaa/complaints.

You will not be retaliated against for filing a complaint.

Changes to this notice

We may change the terms of this notice at any time, and the new notice will apply to all information we maintain, including information created or received before the change. The current notice will always be posted at beaconpsychwellness.com/notice-of-privacy-practices, with its effective date shown at the top.

Contact

Privacy Officer: Tola Akinbobola, MSN, APRN, PMHNP-BC

Beacon Mental Health and Wellness PLLC
Richmond, VA 23222

Phone: +1 (686) 202-4641
Email: info@beaconpsychwellness.com

Please do not include detailed health information in email. Email is not a secure channel.

This website is not for emergencies. If you are in crisis or thinking about harming yourself, call or text 988, call 911, or go to your nearest emergency room.